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That might be the problem.
Hi,
Strange possibility.
What if your AI is working exactly as sold?
It analyzes faster.
Writes faster.
Summarizes faster.
And then all of that output hits an approval structure built when the company was half this size.
Stop.
Wait.
Escalate.
Approve.
Meeting.
Another meeting about the meeting.
You bought a Ferrari and installed a tollbooth every two hundred feet.
Here is the question I would ask your leadership team this week.
Not:
“How much time did AI save us?”
Ask:
“Where did that saved time go?”
Did decision time drop?
Did escalations fall?
Did executive hours get recovered?
Did the customer get an answer sooner?
Did anything financially meaningful move?
Or did you just produce more work for the same bottleneck?
That is the difference between AI activity and AI ROI.
Saving eight minutes on an email is nice.
Freeing an executive to make an eight-million-dollar decision is leverage.
Those are not the same thing.
Your experiment this week:
Pick one process AI has sped up.
Measure the gap between AI output and human decision.
You may discover the technology was never the constraint.
Want the tracker?
Reply BOTTLENECK.
Lisa
P.S. “We increased AI adoption 43%” sounds impressive until somebody asks what it made.
That is the question I care about.